WorkSafeBC Physiotherapy in Surrey
A workplace injury can affect your ability to move, complete job duties and manage everyday activities. WellCare provides assessment-led physiotherapy and job-focused rehabilitation for workers with eligible WorkSafeBC claims.
Call 236-480-8395 or book online.
Coverage and treatment authorization are determined by WorkSafeBC and depend on your individual claim.
When workplace-injury physiotherapy may help
Physiotherapy may be considered when an injury affects movement, strength, tolerance for work tasks or confidence returning to activity.
Back or neck strains
Shoulder, arm, wrist or hand injuries
Hip, knee, ankle or foot injuries
Sprains, strains and repetitive-load symptoms
Recovery following an eligible workplace-related surgery or fracture
Seek urgent medical assessment
Get urgent medical help for severe or rapidly worsening weakness, loss of bladder or bowel control, numbness around the saddle area, major trauma, a visibly deformed limb, chest pain, difficulty breathing or other symptoms that may require emergency care.
A job-focused rehabilitation plan
Care is based on your assessment, current abilities, job demands and WorkSafeBC claim requirements.
Assess movement and function
We review symptoms, relevant movement, strength and the work tasks currently affected.
Build physical capacity
Exercise and activity are progressed toward practical demands such as lifting, carrying, reaching, standing or walking.
Support a graded return
Your plan may include pacing, task modification and progressive work-related activity based on your response and authorized care.
What to bring to your first visit
Your WorkSafeBC claim number, if available
Your Personal Health Number and contact information
The date and brief details of the workplace injury
Relevant medical or claim documents you already have
A description of your job and the tasks currently limited
If your claim number is not yet available, call the clinic before booking so we can explain the available next steps.
Coverage and direct billing
WellCare can direct bill WorkSafeBC for eligible, authorized physiotherapy services. A pending or accepted claim does not guarantee that every visit or service will be covered.
WorkSafeBC determines claim acceptance, treatment authorization, reporting requirements and extensions. Please contact WorkSafeBC directly for a definitive decision about your claim.
What may treatment include?
Education and activity guidance
Practical guidance about symptom response, pacing and staying appropriately active during recovery.
Progressive exercise
Mobility, strength, balance or endurance exercises selected for your injury and work demands.
Hands-on care when appropriate
Manual therapy may be included as one part of an active rehabilitation plan when clinically appropriate.
WorkSafeBC physiotherapy FAQs
Do I need a WorkSafeBC claim number before calling?
No. You can call the clinic to discuss the booking process. Having your claim number available helps us confirm administrative details, but WorkSafeBC makes all coverage and claim decisions.
Does WellCare direct bill WorkSafeBC?
WellCare can direct bill eligible, authorized WorkSafeBC physiotherapy services. Coverage depends on your claim status and WorkSafeBC authorization.
What happens at the first appointment?
The physiotherapist reviews the injury, symptoms, current function and job demands. The assessment may include relevant movement, strength and functional tasks before an individualized plan is discussed.
Can physiotherapy help with returning to work?
Rehabilitation can be directed toward the physical demands of a job and may include progressive exercise, work-related tasks, pacing and activity guidance within authorized physiotherapy care.
Related information and services
Learn more about back and neck pain physiotherapy, shoulder pain physiotherapy, knee pain physiotherapy, and physiotherapy direct billing.
This page provides general clinic information and does not determine WorkSafeBC eligibility or replace advice from WorkSafeBC. Last reviewed: July 2026.
Call about a workplace injury assessment
Have your claim number ready if one has already been provided.