Physiotherapy Direct Billing in Surrey
WellCare Physiotherapy & Rehab offers direct billing for many eligible extended health plans and supports eligible ICBC and WorkSafeBC claims. Coverage, limits, deductibles, required documents and approval are determined by the insurer or claim provider. When direct billing is unavailable, the clinic can provide a detailed receipt for you to submit when appropriate.
How direct billing works
Bring your insurance or claim information to your appointment. The clinic can check whether electronic submission is available, but successful submission does not guarantee payment. You remain responsible for amounts not paid by the insurer or claim provider.
Extended health plans
Plan rules vary. Some plans permit direct billing, while others require payment at the clinic and later reimbursement. Your insurer is the authoritative source for eligibility, visit limits, deductibles, referral requirements and remaining balances.
ICBC and WorkSafeBC claims
Billing requirements and approvals depend on the individual claim. Bring your claim number and relevant documents, and contact the clinic before your first visit if you are unsure what is required.
Learn more about ICBC physiotherapy and WorkSafeBC physiotherapy.
MSP and other coverage questions
Coverage programs and eligibility rules can change. Contact the clinic before booking with your current information, and confirm benefit details with the relevant insurer or program.
What to bring
- Insurance card or benefits information
- Claim number or claim details, if applicable
- Referral or approval documents required by your plan
- Forms requested by your insurer or claim provider
- Photo ID and a payment method
Frequently asked questions
Do you direct bill private insurance?
Direct billing is available for many eligible plans when supported by the insurer and the patient’s coverage. Availability should be confirmed for your specific plan.
Will my visit always be covered?
No. Coverage depends on eligibility, plan limits, deductibles, exclusions, required approvals and insurer rules. Confirm your benefits directly with your insurer.
Can I get a receipt?
Yes. The clinic can provide a detailed receipt for you to submit when appropriate.
Should I call before my first appointment?
Please call if you have questions about direct billing, claim details, referrals or required approvals. Staff can explain the clinic’s current submission process but cannot guarantee insurer payment.
Questions about billing?
WellCare Physiotherapy & Rehab is located at 203 – 8078 128 Street, Surrey, BC V3W 4E9.
Related information and services
Visit our pages about physiotherapy in Surrey, ICBC physiotherapy, WorkSafeBC physiotherapy, and frequently asked questions.