Direct Billing and Insurance for Physiotherapy in Surrey

WellCare Physiotherapy & Rehab aims to make physiotherapy care as straightforward as possible. We offer direct billing to most major private insurance providers in BC and provide detailed receipts that patients can submit for reimbursement when needed. We also support patients with WorkSafeBC claims and can guide ICBC patients based on the clinic's current billing and reimbursement process.

Direct billing and receipts

Every insurance plan is different. Some plans allow direct billing, while others may require payment upfront and receipt submission. Bringing your insurance information to your first visit helps our team check available options and support a smoother check-in process.

WorkSafeBC claims

WellCare welcomes WorkSafeBC patients. Please bring your active claim details and any relevant reports so staff can confirm the information needed for your visit.

ICBC billing and reimbursement

ICBC processes can change, and claim requirements vary. If you are booking after a motor vehicle accident, contact the clinic before your visit so staff can explain the current process, receipts, and claim information needed.

MSP and coverage questions

If you have questions about MSP-covered physiotherapy or eligibility, please contact the clinic before booking. Coverage details, eligibility, and wording should be confirmed before your appointment.

What to bring

Private insurance card or benefits information
Claim number or claim details, if applicable
Referral or approval documents, if required by your plan
Any receipts or forms requested by your insurer
Photo ID and payment method

Frequently asked questions

Do you direct bill private insurance?
WellCare offers direct billing to most major private insurance providers in BC when available through the patient's plan.

Will I always be covered?
Coverage depends on your plan, limits, eligibility, and insurer rules. Contact your insurer or the clinic if you are unsure.

Can I get a receipt?
Yes. Detailed receipts can be provided for reimbursement when needed.

Should I call before my first appointment?
Yes, especially if you have questions about direct billing, coverage limits, claim numbers, referrals, or required approvals.

Questions about billing?

WellCare Physiotherapy & Rehab is located at 203 - 8078 128 Street, Surrey, BC V3W 4E9. Call 236-480-8395 or book online to schedule an assessment.